Useful settings and features for voice and video calls

Share

LINE X Facebook

Copied

This Help article covers useful features when making voice and video calls and how to use them.

Settings and features to configure before making voice/video calls

Setting ringtones/ringback tones

  1. In the LINE app on your main device, tap the Home tab > Settings > Calls.
  2. Tap Ringtone or Ringback tone.
  3. Tap download icon to the right of the ringtone/ringback tone you want to set.

You can play ringtones/ringback tones by tapping them. To stop playing the ringtone/ringback tone, tap stop icon.

If you joined LYP Premium (available in Japan), you can set your favorite songs as your ringtone/ringback tone.

Having high-definition (HD) video calls

For 1-on-1 video calls
iPhone

If you only want to have HD video calls on a Wi-Fi connection, see the steps below.

  1. In the LINE app on your main device, tap the Home tab > Settings > Calls > Video call quality settings.
  2. Under 1-on-1 video calls, turn on HD on Wi-Fi only.
Android
  1. In the LINE app on your main device, tap the Home tab > Settings > Calls > Advanced call setting.
  2. Tap 1-on-1 video call quality > High-definition.

If you only want to have HD video calls on a Wi-Fi connection, turn on HD on Wi-Fi only for 1-on-1 video calls.

[iPhone] For group video calls
  1. Tap the Home tab > Settings > Calls > Video call quality settings.
  2. Turn on HD group video call.

If you only want to have HD group video calls on a Wi-Fi connection, turn on HD on Wi-Fi only under Group video call.

[Android] Displaying incoming call notifications in full screen on the lock screen

  1. Tap the Home tab > Settings > Calls.
  2. Tap Receive LINE calls while screen is locked.
  3. Turn on permission for Allow full-screen notifications from this app.

[Windows/Mac] Displaying more participants on a group video call screen

  1. At the bottom of the main menu, click Settings > Settings.
  2. Click Calls > the Advanced tab.
  3. Check the circle next to Display up to 49 participants in grid view.

Features you can use during voice or video calls

During voice/video calls, you can use various features such as sharing the screen you're looking at, reacting with stickers, and changing your background.

See the following sections for the steps on how to use each feature.

Sharing your screen in voice/video calls

To use the feature, see the steps below.

iPhone/iPad
  1. Tap Activities at the bottom right of the screen > the Screen share tab.
  2. Tap Screen share.
  3. Tap Start Broadcast.
  4. Go to the screen you want to share.

To stop sharing your screen, tap the red status bar at the top of the screen > Stop, or go back to the LINE app and tap Stop sharing > Stop Broadcast. You cannot use the screen sharing feature if someone else is already sharing their screen or a video.

Android

Sharing your screen

  1. Tap Activities at the bottom right of the screen > the Screen share tab.
  2. Tap Screen share.
  3. Tap Start now.

If you're asked to allow permission for the LINE app, try following the steps below.

Note: These steps and labels may differ depending on your Android OS version and device.

  1. Tap your device's Settings > Apps.
  2. Tap LINE in your list of apps.
  3. Tap Display over other apps, then turn the setting on.

Sharing websites

  1. Exit the group video call screen and copy the URL you want to share.
  2. Go back to the group video call screen.
  3. Tap the website that appears at the bottom of the screen.
  4. Tap Start now.

To stop sharing your screen, tap Stop sharing icon. Returning to the video call screen will automatically end the screen-sharing session. You cannot use the screen sharing feature if someone else is already sharing their screen or a video.

You can also drag Stop sharing icon to move its location.

Sharing YouTube videos in voice/video calls
  1. Tap Activities at the bottom right of the screen > the YouTube tab.
  2. Enter text in the search field and tap search icon or search.
  3. Tap the video you want to share.
  4. Tap Share.
Using stickers in video calls

To use a sticker in a video call, see the steps below.

  1. Tap the video call screen.
  2. Tap Camera effects at the bottom of the screen > Stickers or tap the face icon at the bottom left of the screen.
  3. Select the sticker you want to use.

You can use the following sticker types. Please note that sound stickers, some sticker sets, and emoji cannot be used.

• LINE and BT21 official stickers
• Effect stickers
• Message stickers
• Custom stickers
• Big stickers
• Creators' stickers
• Animated stickers
• Pop-up stickers

Changing your background in 1-on-1/group video calls
  1. On your main device tap the video call screen.
  2. At the bottom of the screen, tap Camera effects > Backgrounds.
  3. Tap plus icon to set a photo saved on your device as your background or, tap down arrow to set one from LINE.
  4. Edit the photo any way you like, then tap Done.
[Android] Displaying voice and video calls in compact mode
  1. Tap the Home tab > Settings > Calls.
  2. Turn on Compact voice call mode and Display over other apps or turn on Compact video call mode and Allow picture-in-picture.